Resources and insights

Learn the best practices when building an effective SRE job description, including some sample copy, to help SRE leaders improve how they recruit team members.

Twitter’s recent outage highlights the dangers of errors and staff shortages. Safeguard your business by implementing automated reliability solutions.

Shoreline's partnership with AWS CloudTrail Lake enables Shoreline and AWS customers to use CloudTrail Lake as their single source of truth for auditing events.

We asked the Shoreline team what predictions they have for cloud reliability in 2023. Here’s what we learned about cloud adoption, automation, and more.

We get it, incident data is difficult to read. Dive into three different and effective ways to categorize and filter your data to gain actionable insights.

Ticketing data is messy. This new, free tool allows leaders to contextualize data to understand what issues occur most frequently and how long they take to resolve.

The biggest takeaways and trends from Google Cloud and DORA’s 2022 State of DevOps report.

To ensure success within your on-call operations, you’ll need to understand what causes escalation, how it affects on-call teams, and how to reduce them.

Shoreline helps TigerGraph scale in the cloud with a small operations team by automating mundane tasks and quickly finding the root cause of degraded service.

At Sumo Logic’s Illuminate conference, Automation Anywhere discussed how the company optimizes production operations with Shoreline’s cloud reliability platform.

Explore the top findings of our on-call operations survey, the top challenges plaguing on-call teams, and actionable tips to improve on-call operations.

Downtime and site reliability issues happen far too often. Operations teams need to focus on these three productivity hacks so teams can tackle more with less.

DevOps is complicated. Incident automation is a new category within DevOps that enables engineers to quickly debug, repair and automate away production incidents.

Our 2022 Benchmarking Production Operations Report reveals the leading cause of major incidents, and the impact of escalation, toil, and more.

Shoreline announces customer-driven enhancements that provide enterprise customers with critical safeguards against human errors when executing large scale automations across their multi-cloud infrastructure.

Here are three tips for automatically fixing the most common Kubernetes issues through mastering Kubernetes, self-healing, and staying proactive.

Almost 170 remediations were automatically triggered last month, conservatively saving over 20 FTE days of DevOps work, while improving app performance.

Get actionable strategies for reducing toil so your SRE and DevOps teams can spend more time on projects that create net-new value for your business.

Processing, analyzing, then acting on observability data entirely within your own environment offers a cheaper, faster, fault tolerant, and more secure alternative.

This guide provides a basic understanding of runbooks and how to build one that saves your company valuable time and resources.

Learn how to manually and automatically resize a disk, including error handling.

Discover how runbook automation can help you save valuable time and money by shortening incident response time, reducing toil, and boosting innovation.

Curious about site reliability engineering (SRE) and how it can help you iron out incidents more efficiently and consistently? Read this guide to learn more.

Shoreline’s platform hides complexity, eliminates the pain, and makes multi-cloud operations easy on the team.

Using Shoreline's Oplang and Metrics System to Solve Advent of Code Puzzles

Important lessons and valuable experiences while developing Shoreline's Azure Agent.

DevOps leaders can apply infrastructure as code lessons and tooling to production ops, use solutions like Terraform + Shoreline to automate repeatable tasks, and make hero-level institutional knowledge accessible to anyone.

Learn how to filter, sort, analyze, and act upon remediation incidents with Shoreline Events.

Jupyter Notebooks for DevOps

Learn how to resolve Kubernetes DNS issues with Shoreline's CoreDNS Op Pack.

For our Intern Spotlight series, we’ll showcase the work of a summer intern at Shoreline with a technical deep dive.

Shoreline’s Argo Op Pack is purpose-built to remediate IP exhaustion related to Argo workflows automatically.

Execute 1,000s of alarms on box, with one second of delay.

Learn how to rapidly debug and resolve issues across your entire infrastructure.

Shoreline makes it easy to collect diagnostic information when you're doing a root-cause analysis of an issue. This example shows how to automatically capture debugging information for slow Java garbage collection and then automatically bounce the process to alleviate customer pain.

The increasing fleet size and complexity of production environments has created an explosion in on-call incidents. You can dramatically reduce on-call fatigue and improve availability using Shoreline’s incident automation platform.

Shoreline’s metrics team has leveraged two machine learning technologies from Google, JAX and XLA, to accelerate metric query and data analysis.

DevOps automation is the process of getting machines to handle repetitive work in the software deployment and operations lifecycle so that operators can deploy iterative updates faster and their systems operate more reliably.

Anurag Gupta spoke at the CTO Summit on Reliability to share his new talk “Why systems fail and what you can do about it.”

This guide shows you how to manually decommission Kubernetes worker nodes and replace them with a new host and then shows you how to automate that process with a Shoreline Op Pack.

SRE and Backend Engineering have a lot of overlap, and you can swap between roles relatively easily. This post addresses the pros and cons of leaving SRE for Backend work.

The terms runbooks and playbooks are often used interchangeably by SREs. They are similar, but this post explains the differences so you can pair the two together as part of your operational excellence.

Creating your runbooks is only the first step. Automating runbook execution to run based on an alarm, without human intervention, is the real goal.

Every iteration of automating and streamlining operational procedures has been advertised as the cure-all solution to every ailment, including resolving incidents. While declarative infrastructure, programmatic deployments, and repeatable automations are desirable, they aren’t capable