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The Role of Generative AI in Enhancing Production Operations

In this RedMonk Conversation, Stephen O'Grady and Anurag Gupta discuss how generative AI can help address reliability challenges and incident response.


What's the potential impact or the potential role for generative AI with respect to infrastructure?

It's gonna be a game changer.

In this RedMonk Conversation between Stephen O'Grady and Anurag Gupta, founder and CEO of Shoreline, they highlight the challenges faced by those responsible for maintaining operational stability and incident response. The lack of reliable and up-to-date information available on platforms like Stack Overflow and Reddit mean that teams have incomplete or incorrect answers on how to resolve incidents when they need them most. They also discuss how generative AI can address these challenges by quickly synthesizing data into short, accurate answers, and enabling follow-up questions.

The conversation also emphasizes the risk of hallucinations or incorrect responses from generative AI systems that must be addressed through testing. Only curated sources will generate the confidence to become go-to destinations for trusted answers.

Check out this video podcast on YouTube.