Shoreline is the cloud reliability platform

Other tools only find issues. We fix them.

Observability and incident management tools are great for finding and assigning issues. But actually fixing them is what makes on-call life better.
Self-healing infrastructure for repetitive issues
Real-time troubleshooting across 1,000s of nodes
Runbook automation to reduce escalations
Pre-built solutions for common incidents
Trusted by innovative enterprises and cloud leaders
Turn messy incident data into insights for FREE

Automated categorization & analysis of incidents.

  • 10 Pre-built analytics
  • Weekly email summaries
  • Get up & running in 2 minutes
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Here's where Shoreline can help you

VP Engineering
“Shoreline is helping us proactively eliminate issues before they lead to downtime.  Self-healing repairs are also freeing my team so they can work on new features instead of fixing the same things over and over.”
VP Cloud Operations
“We’ve standardized how we debug and repair incidents which means we are fixing issues faster and with far less risk.  This makes my team much more scalable as we grow the business.”
VP Customer Support
“Now my team can fix more issues themselves, which is a much better experience for customers.  We fix issues faster, with fewer hand-offs.”
Sr. Site Reliability Engineer
“It seemed like I was always on-call because so many issues were escalated to me.  Now I only get asked to help on new issues and they’ve really done their homework before it gets assigned to me.”

Four 9s Demands Speed

Customers feel pain when you’re down, and you can only be down for 4.4 minutes each month before you break a 99.99% uptime SLA. You’ve got to find issues in seconds, and resolve them in a minute.

  • Scrapes 1000s of metrics each second, compares them to 1000’s of alarm conditions, and immediately takes action on the one bad node
  • Runs parallelized and distributed commands across your environment so it stays performant as your fleet grows, and keeps working when the network is down
Learn about “Operations at the Edge”

Your next major incident is less than 6 weeks away

It doesn’t have to be. On average, companies experience 8.7 major incidents every year. To improve, you must fix issues BEFORE they lead to customer impact.

An overworked team can’t tackle preventative maintenance, but Shoreline’s automation can. Self-healing infrastructure proactively resolves issues like expired certificates, filling disks, JVM memory leaks, and many other common issues that cause outages. Even if you haven't had these incidents yet, it doesn't mean you won't.

See Shoreline’s pre-built solutions

The Cloud made Dev faster. Production Ops hasn’t kept up.

In a microservices, kubernetes, autoscaling, multi-cloud world, Production Ops has only gotten harder.

We came to the cloud for faster development, and we’ve automated testing, deployment and configuration. It’s finally easy enough to automate Production Ops. Shoreline commands run portably across VMs and K8s, clouds, regions, accounts, etc, which enables automations to be built in hours, rather than months.

Learn how to automate one issue each week
Market Research Report: Benchmarking Production Ops
This 2022 survey revealed surprising data about the cost of on-call. Despite spending $2.5M per year, companies still suffer from too many major incidents, slow resolution times, and low team satisfaction.
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ROI Calculator for Better On-call
The benefits of reduced MTTR, fewer escalations, and fewer incidents going to the on-call team can really add up.
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Free Runbooks for Debugging Kubernetes
Run dozens of best practice debugging commands that verify each layer of your infrastructure and code, and empower everyone on-call to collect and share rich diagnostic data.
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Shoreline integrates with your stack

Broad platform and integration support smooths cloud operations.