Resources and insights
Read the latest stuff we're up to and what we're most excited about.
How can we establish powerful production operations that avoid allowing SREs unrestricted SSH access to production environments? Here are four measures we implement to safeguard services.
Constellation Research's 2023 IT Ops report shows incident resolution costs $20-100M annually for big firms, highlighting automation's necessity in modern digital incident management.
Because it's less expensive and quicker for passengers, Southwest operates on a point-to-point model. Any disruptions in one route affect the entire chain. But to engineer a reliable architecture, you need to balance cost versus reliability in an economically constrained way.
Learn from tech giants like Apple & Google: their strategic choices and a culture accepting failures fuel innovation and success.
Incident Automation Company Expands Executive Team to Drive Next Phase of Growth
Shoreline.io boosts incident automation with new advisory members, aiming for higher uptime and reduced operator toil through cutting-edge automation.
Shoreline.io joins Intellyx 2021 Digital Innovator Award, showcasing its impact in automating cloud operations and enhancing SRE efficiency.
A ton of tools help you observe your environment and maybe half a ton help you route things and deduplicate them. But there's hardly anything out there that actually fixes your environment. That's the reason we need automation in production ops today.
An Interview With Fotis Georgiadis - Overcoming the struggle in taking a good idea and translating it into an actual business.
Prioritize automating frequent issues for efficiency. Automate critical tasks for safety and error reduction. AWS strategy: automate one issue weekly for significant yearly impact. Shoreline simplifies automation, aiming for quick, lasting fixes, transforming work efficiency.
Organizations need to have the right technical and cultural atmosphere in place to reduce the risk, duration, and impact of outages.
Runbooks are tactical guides for specific tasks, aiming for automation. Playbooks are broader, strategizing over processes and integrating runbooks for efficiency in operations, reducing error and toil.
In a recent video, Razorpay showcased their groundbreaking ARCTIC tool for automated remediation and Threat Correlation, initially presented at BlackHat USA. As a FinTech giant in India, processing over $100 billion with 10 million merchants, Razorpay faced challenges in managing multiple digital payment streams and monitoring fintech-specific threats. The ARCTIC solution, developed in collaboration with Shoreline, integrates various feeds to manage incidents efficiently, reduce false positives, and enable quick automated repairs. The video features Shoreline's CTO, Charles Cary, and Razorpay's Principal Security Engineer, Ashwath Kumar, demonstrating ARCTIC's effectiveness in enhancing production operations. Contact me for further insights into this innovative collaboration.