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Filtered byCategory: Reliability
How Shoreline Helps You Get a 4 9’s SLA
ReliabilityVideo

How Shoreline Helps You Get a 4 9’s SLA

Since we’re all sitting on similar infrastructure, if someone solves an issue, everyone should be able to benefit from it. That’s one of the ways we help our customers to save time, reduce errors, and get to a four 9’s SLA.

Reliability Engineering: The Southwest Debacle
ReliabilityVideo

Reliability Engineering: The Southwest Debacle

Because it's less expensive and quicker for passengers, Southwest operates on a point-to-point model. Any disruptions in one route affect the entire chain. But to engineer a reliable architecture, you need to balance cost versus reliability in an economically constrained way.

How to Solve the Challenges of MELT Data at Scale
ReliabilityVideo

How to Solve the Challenges of MELT Data at Scale

The bigger the data set, the slower it is to analyze. For MELT, you need to be able to execute a query at scale across your fleet and see what's going on in the live environment. That’s why, at Shoreline, we favor modeling the distributed system as a distributed system.

Building a Culture Around Reliability
ReliabilityVideo

Building a Culture Around Reliability

It's not some other team's job to keep your service up. Just like it's not some other team's job to fix your bugs or make sure that your system doesn't have vulnerabilities. We all have to own it. That is what a culture of reliability requires.

Decoding Taylor Swift’s Ticketmaster Debacle
ReliabilityVideo

Decoding Taylor Swift’s Ticketmaster Debacle

What can we learn from the Ticketmaster (Taylor Swift) Debacle? Ticketmaster experienced an unprecedented demand that resulted in their site crashing for many hours. If they had designed a reliable service with an escalator-like system instead of an elevator, this could have been avoided.