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Why You Need Automation Today

Why You Need Automation Today

A ton of tools help you observe your environment and maybe half a ton help you route things and deduplicate them. But there's hardly anything out there that actually fixes your environment. That's the reason we need automation in production ops today.

Building a Culture Around Reliability
ReliabilityVideo

Building a Culture Around Reliability

It's not some other team's job to keep your service up. Just like it's not some other team's job to fix your bugs or make sure that your system doesn't have vulnerabilities. We all have to own it. That is what a culture of reliability requires.

How Shoreline Helps You Get a 4 9’s SLA
ReliabilityVideo

How Shoreline Helps You Get a 4 9’s SLA

Since we’re all sitting on similar infrastructure, if someone solves an issue, everyone should be able to benefit from it. That’s one of the ways we help our customers to save time, reduce errors, and get to a four 9’s SLA.

How to Reduce Alarm Noise

How to Reduce Alarm Noise

In any company, 50-80% of the alarms are noisy. Employees get trained to snooze these alarms – which isn’t always the right thing to do. Wouldn't it be better if you could easily see which are your top issues each week, and which alarms might be set incorrectly?

Reliability Engineering: The Southwest Debacle
ReliabilityVideo

Reliability Engineering: The Southwest Debacle

Because it's less expensive and quicker for passengers, Southwest operates on a point-to-point model. Any disruptions in one route affect the entire chain. But to engineer a reliable architecture, you need to balance cost versus reliability in an economically constrained way.