Redis instance down incident

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A Redis instance down incident refers to a situation where the Redis server, which is a popular open-source in-memory data structure store, is not functioning or accessible. This can cause interruption in the service and impact the performance of applications that rely on Redis for caching or data storage. Typically, this type of incident is considered high urgency and requires immediate attention from the responsible team to investigate, diagnose, and resolve the issue.



Check if Redis service is running

Check Redis logs for any errors

Check Redis configuration file for any issues

Check Redis server connectivity

Check Redis memory usage

Check Redis CPU usage

Check Redis replication status

Check Redis keyspace status

Redis server might have been facing heavy load or high traffic, causing it to crash or become unresponsive.


Check the Redis server logs to understand the root cause of the issue.

Learn more

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