Runbook

Corrupt System Files and Filesystem on Windows Machine

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Overview

This incident type refers to the occurrence of corrupt system files and a corrupt filesystem on a Windows machine. This can cause a variety of issues such as system crashes, error messages, and data loss. It is important to address this issue promptly to prevent further damage to the system and potential data loss.

Parameters

Debug

Check disk for errors

Check system files for errors

Check disk for bad sectors

Check disk health

Check disk usage

Check disk event logs for errors

Scan for malware

Check disk fragmentation

Repair corrupt system files

Check system event logs for errors

Repair

Check the hard drive for errors and bad sectors using a disk utility tool.

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