Runbook

High Number of Apache Child Processes Incident

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Overview

This incident type refers to a situation where the number of child processes created by an Apache server reaches a high threshold, causing performance issues and potentially leading to server crashes. This can occur due to factors such as high traffic volume or misconfigured server settings. The incident requires investigation and mitigation to restore normal server functioning and prevent future occurrences.

Parameters

Debug

Check the resource usage of Apache child processes

Check Apache error logs for any issues

Check the number of Apache child processes

Check Apache access logs for any unusual traffic

Check Apache configuration files for any misconfigurations

Check server resource usage (CPU, memory, disk, network) to see if there are any bottlenecks

Check network connections and open ports

Check firewall settings

Check system log for any relevant messages

Repair

Reduce the number of processes by limiting the number of concurrent connections that can be made to Apache.

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