This incident type relates to the detection of URL redirection loops in Apache web server instances. A URL redirection loop occurs when a client request is redirected to a URL that eventually redirects the client back to the original URL, resulting in an infinite loop. This can cause performance degradation and impact the availability of the web server. Detection of such loops is important to prevent such issues and ensure proper functioning of the web server.
Parameters
Debug
Check if Apache is running
Check Apache error logs
Check Apache access logs
Check Apache configuration for any redirect loops
Check if DNS is resolving correctly
Check if the URL is redirecting to the correct location
Check the HTTP status code
Repair
Implement 301 redirects instead of 302 redirects for permanent URL redirections to prevent loops.
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