Back to videos

Shoreline Incident Insights

A quick overview video that shows automated categorization, filtering, and analysis of incidents.
2 min

Incident data is usually messy, often computer generated, and contains a lot of duplicates. Shoreline Incident Insights categorizes all your ticket data automatically so that you can focus on analyzing the trending data to drive continuous improvement.

Packaged with a simple-to-use data import engine, and out-of-the-box reports, managers using Incident Insights can import their data in minutes, and begin receiving insights in seconds. This eliminates the hours of drudgery it typically takes to create incident reports.

To learn more, visit the Shoreline Incident Insights product page.


View more Shoreline videos

Looking for more? View our most recent videos
1 min
Shoreline Actionable Alarms
Shoreline Alarms identify issues with high specificity so that they are immediately actionable.
6 min
Automation Anywhere Connects Sumo Logic with Shoreline for Auto-remediation
Automaton Anywhere links Sumo Logic's data and log monitoring with Shoreline's automated incident repairs to improve customer experiences and save Dev time
2 min
How to Reduce On-Call Incidents
Shoreline's recent survey found that 48% of incidents are straightforward and repetitive while 55% of them escalate beyond the 1st line on call. If your on-call sucks, you must find a path to make incidents incidental.