The CloudReliability Platform

Many DevOps tools detect incidents or assign them to the right person, but hardly anything actually helps fix them. We're changing that.

There is a missing pillar in production operations

Observability
Monitor and Detect
Incident Management
De-duplicate, Assign, Prioritize
Cloud Reliability
Diagnose, Repair, Automate

How Shoreline works

Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud.

Empower L1 Ops & Support to safely fix without escalations

Lay out step-by-step recipes – no SSH required

  1. Provide recipes for on-call staff within Jupyter-like notebooks
  2. Pre-populate all diagnostic checks when alarm is triggered
  3. Guide pre-approved repair actions through markdown cells
  4. Memorialize all diagnostics and actions
Explore Automated Runbooks

Self-heal straightforward and repetitive issues

Quickly build automations in hours, not a month


  1. Create precise alarms that combine metrics, logs, and system state
  2. Get per-second data to avoid false alarms and enable rapid response
  3. Prevent runaway execution with circuit breakers
  4. Fully audit every execution
Explore Automation

Troubleshoot across 1,000 nodes as quickly as one

Easily specify what actions to run, and where to run them

  1. Quickly diagnose and repair new issues with parallel distributed debugging
  2. Get real-time view into resources, metrics, and command output
  3. Execute any command that can be run at the Linux command prompt
  4. Run commands across containers, VMs, clusters, accounts, regions, and clouds
Explore Debugging

Start fast with a library of pre-built solutions

We all run the same infrastructure – we can all benefit from known solutions

  1. Diagnose and repair the most common infrastructure incidents
  2. Choose full self-healing automation or human-in-the-loop repairs
  3. Simply configure each “Op Pack” for your environment
  4. New solutions delivered each month by the Shoreline community
Explore Solutions

Empower L1 Ops & Support to safely fix without escalations

Lay out step-by-step recipes – no SSH required

  1. Provide recipes for on-call staff within Jupyter-like notebooks
  2. Pre-populate all diagnostic checks when alarm is triggered
  3. Guide pre-approved repair actions through markdown cells
  4. Memorialize all diagnostics and actions
Explore Notebooks

Self-heal straightforward and repetitive issues

Quickly build automations in hours, not a month


  1. Create precise alarms that combine metrics, logs, and system state
  2. Get per-second data to avoid false alarms and enable rapid response
  3. Prevent runaway execution with circuit breakers
  4. Fully audit every execution
Explore Automation

Troubleshoot across 1,000 nodes as quickly as one

Easily specify what actions to run, and where to run them

  1. Quickly diagnose and repair new issues with parallel distributed debugging
  2. Get real-time view into resources, metrics, and command output
  3. Execute any command that can be run at the Linux command prompt
  4. Run commands across containers, VMs, clusters, accounts, regions, and clouds
Explore Debugging

Start fast with a library of pre-built solutions

We all run the same infrastructure – we can all benefit from known solutions

  1. Diagnose and repair the most common infrastructure incidents
  2. Choose full self-healing automation or human-in-the-loop repairs
  3. Simply configure each “Op Pack” for your environment
  4. New solutions delivered each month by the Shoreline community
Explore Solutions

Shoreline runs with your stack

View all integrations

Trusted by industry leaders

Modern businesses are powered by fleets of servers that are increasingly hard to operate, but customers expect 100% availability.
Dr. Jay Yu
VP Product and Innovation and GM San Diego Innovation Lab
"If you need to manage a multi-cloud fleet, Shoreline is your best answer."
Niall Murphy
SRE and engineering leader at Amazon, Google, & Azure. Author Google SRE Books
“Shoreline is not just a production debugging tool, it helps you make your whole team better.”
Paul Lewis
Senior Site Reliability Manager at Domino
Shoreline actually allows our SRE team to fix a problem before it causes a 3AM wake-up call.”